The state of Vodafone's design process and tools was in disarray, necessitating a comprehensive overhaul. To address this issue, we embarked on a rigorous investigation to understand the root causes behind the mismanagement of tools and processes. It became evident that the existing tools were being misused or underutilised, leading to inefficiencies and hindrances throughout the design workflow.
In response to these findings, we developed new propositions aimed at streamlining the design process and optimising the tools for greater effectiveness. One critical proposal involved transitioning from using InDesign for documentation to leveraging Figma, particularly for the benefit of the development team. This shift was essential in fostering a more collaborative and agile environment, facilitating smoother communication and feedback loops, and ensuring that the development team could seamlessly integrate design elements into their work.
By instigating these changes and realigning the design process with more suitable tools, we sought to enhance productivity, promote cross-functional collaboration, and ultimately elevate the quality of our design output at Vodafone.